Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
90%
Customer satisfaction rating based on reviews
24
Support locations across multiple countries
75+
Average response time for inquiries
What Our Customers Say About Us
★★★★★
Average Rating: 4.8 out of 5 based on 150 reviews
Customer Satisfaction Guaranteed
The team at ITTechPoint is incredibly knowledgeable and helpful. They fixed my gaming PC issues in no time, and I appreciate their dedication to customer service!
★★★★★
Emily Davis
Highly Recommend This Service!
I had a water damage issue with my phone, and they diagnosed it quickly. Their expertise saved my device, and I am grateful for their excellent service!
★★★★★
John Doe
Exceptional Service and Quality
I had my phone repaired here, and the service was outstanding! They replaced my cracked screen quickly and efficiently, and the staff was very friendly. Highly recommend!
★★★★★
Jane Smith
Fast and Reliable Repairs
I brought my tablet in for a battery replacement, and I was amazed at how fast they completed the job. The quality of the work is top-notch, and I couldn’t be happier with the results!
★★★★★
Alex Johnson
Get Your Devices Repaired by Experts Today!
Our skilled technicians are ready to provide fast and reliable repairs for your phones and tablets. Don’t let a broken device hold you back; contact us now!
Experience quick turnaround times and expert care for all your device repair needs. We’re here to help you stay connected!